Your Booths Card FAQs

Your Booths Card

Here you will find the answers to all the frequently asked questions about Your Booths Card.

Why are you making changes to your Booths Card?

To simplify the way you save money and reward you instantly on products you buy more often.

When do all the changes happen?

All changes will happen on the 23rd April, the 5% reward benefit will stop and your new benefits will start on the same day.

Do I need to do anything?

No, however please log in to booths.co.uk/login and check your postal address is correct so that any qualifying final 5% reward vouchers will be sent to the correct address.

Do I get a new card?

No, your existing card and fob will work for all the new benefits.

5% reward

What will happen to my 5% reward balance?

On the 23rd April your final 5% reward balance will be taken, if your balance has reached £5 (or any increments of £5) it will be converted into vouchers of £5 increments which you will receive through the post at the beginning of May. If you have chosen to donate your vouchers to charity these will go to our local foodbanks.

I have £3.59 balance on my account will I get a final voucher?

The Reward Amount has no monetary value until the balance of the Reward Amount has reached £5 (or any increments of £5) . Therefore cardholders will only qualify for a voucher if their balance has reached £5 and will receive a voucher for every £5 increment saved in their 5% rewards balance.

I will no longer be able to donate by vouchers to the charity/foodbanks, will they be losing out?

We have committed to continue donating £40,000 annually to the foodbanks that cardholders used to do via their 5% reward vouchers. You can also continue to support our local foodbank by making donations via our in store foodbank trolley when you shop in store.

New benefits

What are the new benefits?

We are introducing;

  • Instant savings on Booths favourites when you scan your card at the checkout. This will be on over 300 products across the store on products you buy everyday such as milk, bread, bakery and fruit & veg as well as treats like cheese, ice cream and chocolate. 
  • A 10% saving when you buy any 4 bottles of wine or more, including all fizz and fortifieds.
  • A monthly prize draw to win your shop, scan your card every time you shop or visit the cafe to be in with a chance to win.

Which products will I get instant savings on?

On hundreds of products across the store, these will be highlighted with a cardholder blue price label.

How did you decided which products have instant savings?

We choose our most popular lines, the list will regularly be updated to match seasonal favourites.

Do I need to do anything to get the new benefits?

No, your existing card and fob will work for all the new benefits.

Am I limited to how many products I can buy that are on cardholder price?

You can buy any quantities of the products that are on cardholder offers and these will all be available to you at the cardholder price.

Does the wine offer include wines already discounted and multibuys?

Yes, you will get the offer on top of discounts across all wine.

Does the wine offer include champagne and sparkling wine?

The wine deal includes all wine including sparkling, champagne and fortified wines.

Does the wine offer include boxes of wine?

The wine deal includes both boxes and bottles of wine.

How does the scan to win my food shopping work?

Every month there will be a random prize draw to win £200 of Booths vouchers. The prize draw will include all cardholders who have scanned their card at the checkout or in the café.

How many times can I be entered into the draw to win my food shopping with the scan to win?

As many times as you shop and scan your Booths card.

Existing benefits

Will I still be able to get savings on the newspaper and in the Café with my Booths Card?

All other benefits will remain the same including;

  • Café deals
  • Complimentary product giveaways
  • Newspaper offer
  • Early event booking
  • E-receipts
  • Birthday treat

Account

How do I sign up?

You can sign up online by tapping here. Your Booths Card will take 2-3 weeks to arrive, however you can access your 7 digit Booths Card account number in the details section in your Booths card account page to allow you to start using straight away. Just give this number to our checkout colleague when you pay.

How do I update my details?

Login to your Booths Card account by tapping here to update your details or call our Booths Card helpline on 0370 774 9507 Monday to Friday between 8.30am and 4.30pm

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